Tegan Roberts Consultant

Leading strategic direction is a challenging mix of market analysis, gut instinct and the courage to take action, when the stars align.

Tegan’s career has been stellar; in the past 16 years, she has held numerous leadership and management positions in the WA State Government Vocational Education and Training sector, executive policy roles in the Australian Government, and strategic business leadership roles for the health and community services not-for-profit sector.

Tegan has been awarded over 1.6 million dollars in contested funding. She demonstrates how lateral thinking, creativity and commercial acumen skills, can result in life changing outcomes for others.

Responding to an absence in strategies to build emotional resilience, in 1995, Tegan created Life Skills Development Programs. By providing a safe creative space, primary school children engaged in experiential learning activities to build resilience, self-esteem and protective behaviours.

In the years that followed, Tegan facilitated professional development for the WA Police Force, Perth metropolitan TAFE colleges, state government and private primary and secondary schools, WA VET training forums, childcare centres and community groups. She wrote a practical manual for the WA Police School-Based Community Officers to address bullying and anti-social behaviours.

For nine years, driven by her social equity values, Tegan championed the innovative development and delivery of a suite of access and equity programs targeted to provide alternative training models for youth-at-risk, women, migrants, Aboriginals and the long-term unemployed. Fuelled by her success, she advocated for and developed workshops for trainers in the VET sector to increase understanding of generational and cultural learning preferences.

A transformative leader, Tegan has built cultures of empowerment and excellence, and cultivated West Australian award winning teams of vocational trainers in access and equity, youth work, automotive, construction and the community services and health industry sectors.

She inspires other leaders and managers to create workplace cultures that empower and promote productivity while protecting the health and emotional wellbeing of employees.

A keen wordsmith, you’ll find her blog posting, hanging out with family and friends and being schooled by her dog in the art of ball retrieval.

Helen Parton Aged Care/First Aid Trainer

Where ever there is a need for someone who can deliver high quality service, while travelling around Australia in a campervan recording the wildlife of the nation, then count Helen in.

Helen brings to her role as First Aid trainer, a diverse range of clinical nursing, supervisory, administrative and customer service skills, honed from a diverse array of employment roles.

Helen hails from the United Kingdom, where she trained as a Midwife as well as gaining qualifications in computer studies and overseas resort operations. Her love of travelling in small spaces on wheels, is a shared passion with her husband, realised after initially travelling around Europe in a campervan.

Upon arriving in Western Australia, Helen undertook part-time work as a Graphic Designer for the Midwest Times Newspaper before securing the role of Registered Midwife and Acting Clinical Midwife for the WA Country Health Service at Geraldton Regional Hospital for four years from 2005 – 2009.

In this role, Helen coordinated the multidisciplinary services to ensure a high standard of health care delivery specialising in the Antenatal Clinic, Aboriginal Medical Service and Home Visiting Service. Helen was responsible for the assessment, planning, implementation and evaluation of the delivery of patient care within the hospital clinic and community. She trained junior staff and facilitated other staff in their development of their competencies.

After more travelling and studying for a couple of years, In 2011, Helen worked as a Family Resource Worker for the Department of Child Protection in Bunbury. Helen was responsible for providing supervision and transport services for families, children and young people. Helen utilised her skills as a team player to work with others to deal with sensitive matters, and engage with families and carers, while managing resources according to Government policies.

The lure of Australia took Helen and her husband back on the road, so Helen undertook roles that enabled her to complete short contracts, including casual Registered Midwife for the WA Country Health Service at Bunbury Regional Hospital, Customer Service Officer at Department of Housing and Canvassing Officer for the Australian Bureau of Statistics and later again in May 2016, as an ABS Area Supervisor.

In this role, Helen was responsible for coordinating, recruiting, interviewing, training and managing a team of 16 staff to distribute Census material to over 6000 households. This enabled Helen to demonstrate her excellent skills in leadership, problem solving, communicating business objectives and managing others.

Helen is an asset to the CFAA team, bringing her sunny personality and good humour, to the vocational and education training environment.

Jenny Wilkins Office Administration

The front line of any business is a key component to its success and CFAA is delighted to call Jenny our own.

Jenny joins our team, bringing to the role of Office Administrator, her previous Vocational Education and Training magic toolbox of skills and knowledge.

She knows first-hand the challenges of returning as a mature age student and what the rewards of gaining nationally accredited qualifications can truly make to your employment options.

Jenny’s warm personality and ‘can do’ attitude guarantees excellent customer service. If there is a way, then Jenny will find it. No stone will lay unturned until a solution is found.

Jenny’s recent role was as RTO Administrator Coordinator at the Bunbury based, Business Leadership Centre. This administrative role included the processing of student enrolments into an online learning system, audit compliance in accordance with VET policies and procedures, contract requirements and ensuring all training enquiries were addressed in a timely manner.

Prior to this role, Jenny worked as a student services officer, for a local not-for-profit organisation. Jenny maintained the West Australian Government Department of Training and Workforce Development VETtrack student management system and adhered to RTO reporting, audit compliance, continuous improvement and all contractual requirements. She was also responsible for accounts, contract management, and debt recovery.

This role included the training and supervision of business trainees, accounts, customer relations and client database management, the scheduling and logistics of room and vehicle bookings and the coordination of all training enquires.

Jenny’s earlier roles included Administrative Assistant at Morrissey Homestead Inc. where she was the assistant to both the Finance Officer and Office Administrator. Her duties included updating client files using SMS software, designing spreadsheets and documentation, overseeing accounts payable and receivable, took minutes and provided social support. Jenny also undertook tasks related to advertising, marketing and produced the monthly newsletter for Morrissey Homestead Inc.

She has in the past, been the ‘right-hand gal’ to her partner, in his cleaning contracting business, keeping this small business flourishing.

Out of office hours, if you are looking for Jenny, you’ll find her at home in her beautiful sustainable garden, where she is the happiest, surrounded by her beloved family, loyal friends and four-legged housemates.

Linda Noakes First Aid Trainer

Saying Linda is experienced with dealing with the public is a true understatement as the majority of her career has found her at the coal face of social services.

Linda commenced her career as a general care registered nurse, and after seven years transitioned to the Australian Federal Police (AFP). There Linda assumed the specialist roles of Protective Service Inspector and Senior Training Officer.

It was through the AFP, over the following 12 years, that Linda spent time facilitating training courses for new recruits and serving officers, undertaking general policing duties and preparing documentation for court appearances. During this time, she was stationed in Perth, Canberra, Sydney, Christmas Island, Port Hedland and Exmouth.

Linda continued her love of training others, in her position for a local not-for-profit training organisation.In this role, Linda trained job seekers and coordinated a school leavers program. She delivered training in first aid, communication, conflict management, and job seeking skills.

Linda’s social service role shifted to Centrelink where over a period of four years, she accepted the challenge of Customer Service Officer supplying information to job seekers, families and retirees regarding financial literacy, employment opportunities, training courses and welfare resources.

Linda later, utilised her skills in case management with Silver Chain, which included managing the needs of complex, high and moderate care requirements of clients. As a Care Team Leader and Training Officer, Linda provided leadership, supervision and support to direct care employees and arranged, conducted and evaluated the effectiveness of internal and external training courses and managed the training calendar.

Linda has undertaken a business development role where her focus was on reverse marketing jobseekers to employers and preparing people for employment.

Linda joins the CFAA team bringing with her a wealth of experience in training and assisting others to meet their life goals.

Narelle Streeter First Aid Trainer

Nellie, as she is affectionately known by, is a Clinical Nurse who has worked for over 15 years in the Critical Care Directorate at Bunbury Regional Hospital. Her previous experience in neonatal care has been welcomed in the care of sick ventilated neonates and paediatric care prior to transportation to other hospitals.

Employed directly from university at Royal Perth Hospital in the Clinical Development Program, Nellie has worked for St John of God Hospital (Murdoch) as a Registered General Nurse in a mixed adult / paediatric ward.

Nellie later worked in the King Edward Memorial and Princess Margaret Hospitals in the Neonatology Critical Care unit and Special Care Nursery obtaining advanced skills in caring for sick and premature infants.

She has held specific training roles including the development of an orientation programme to orientate six Enrolled Nurses without neonatal experience to the Neonatal Clinical Care unit. Nellie has been an Acting Professional Development Nurse for King Edward Memorial and Princess Margaret Hospitals, Special Care Nursery and responsible for the orientation of all new Registered Nurses to the Special Care. Currently Nellie is delivering training regarding care of neonates for the WA Country Health Service – South West.

Bringing her well respected experience into Corporate First Aid Australia’s training room, Nellie’s delivery style solicits much laughter from participants from all industry sectors, as she shares real life experience from her diverse nursing career.

Nellie is delivers First Aid training, and is the prime faciltiator for the customised delivery of First Aid for parents, including those with children who have chronic health conditions, childcare workers and educators.

You can find Nellie mixing it up in her free time, creating works of cake art and devising yummy healthy treats for her much loved husband and son.

Our History

Jane Goff established Corporate First Aid Australia in 2005, primarily to provide first aid training to individuals, companies and the community. Originally, CFAA was a mobile service delivering group training to companies on site.

Word of mouth created outstanding demand and in 2009, CFAA became a Registered Training Organisation. In 2012, it leased its own premises in Bunbury.

CFAA’s reputation has grown and the RTO is now recognised as the specialist in community services and health training.

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